QuestionQUESTION: I have been going into a nail bar in West Drayton Middlesex, my nails were growing well but very week as i had bitten them all my life, the put acrylics on but kept drilling my nails , on quite a few occasions i told them it hurt, when the nails were removed they were so sore i could not touch them, now all my nails are falling off ,what can i do
ANSWER: Is it your nail enhancements that are falling off, or your natural nails themselves? If it's the enhancements, I recommend finding a more reputable, skilled nail tech in your area. S/he will be able to apply a set of nails that will suit you and your lifestyle, without causing pain and damage from improper electric file use. Check out www.salongeek.com--there are many talented nail techs from the UK that post there, and you may be able to find one close to you.
If it's your actual nail plate coming off, please get to a doctor right away to rule out infection or other serious problems, and don't have any enhancement applied until your doctor gives the okay.
I hope this is helpful--feel free to follow up if you have any more questions.
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QUESTION: It is my own nails that are very badly damaged and falling off. is there anything i can do regarding the shop are they liable in any way.
AnswerOh, they certainly are liable! You can complain to your local health authority--make sure you document everything, take pictures of your nails as they are currently, etc. A visit to the doctor would help your case, as well. I don't know the specifics of contacting the appropriate people in your area, but you can try Liza or Keely here on Allexperts, as they are both from the UK.
Good luck, and I'd be interested to hear back from you about how you and your nails (poor things!) are doing.
