14K White Gold Ring Prong Damage: Is It Fixable?

Question
Hi Thomas,

I just got engaged this weekend.  I noticed one of the 14K white prongs that there seems to be what looks like a bit of a dent or a chip.  Is this normal on a brand new ring setting?  Can this be fixed?  It's small but noticeable.  Any advice will help.  Thank you!  

Nicole

Answer
Dear Nicole,

Normally this would not be seen on a new ring, however, a jeweler should be able to fix it with relative ease.  The jeweler will examine the spot and determine if it can be gently buffed away.  If the spot is actually a defect in the prong and deeper or more extensive than a surface look reveals, you should speak with your fiance about contacting the seller for replacement of the crown(prong setting of the stone) or of the ring itself.  

Re-tipping or building up of the prong ends should not be needed and if the jeweler recommends work that extensive a repair, the ring should be replaced.  That sort of work is for years down the road after years of wearing and enjoying the ring, not to start with on a new ring.

Thanks for the question. Use a follow-up to get back with me if clarification is needed.

God Bless and Peace.   Thomas.