QuestionI just received my engagement ring two days ago and noticed that it was not stamped... He used his mother's diamond from her wedding ring and got it reset. He went to a "mall jeweler" for the setting. It was scratched and did not appear to be a brand new setting... I'm worried that he may have gotten ripped off on the gold. Are all white gold rings required to be stamped?
AnswerHi Stephanie,
Although there are pretty tough FTC guides regarding the naming of gold and how it should be stamped, there is nothing stating an item MUST be stamped. It is possible that the setting you have was cast or custom made in house and has not been stamped.
You should have a receipt that describes the setting and/or work done. The description will include the fineness of the gold, ie; 14kt, 18kt, etc. You can take the setting to another jeweler or even some pawn shops and have them test the gold fineness. If the testing shows something other than what was represented, then you have a valid complaint with the jeweler that sold it to you.
As far as the ring being new or used: It should be new unless represented as used, antique, estate, etc. You can always call and ask the jeweler to verify. If it is used, it will have signs of being used or worn. A single scratch can be caused by a number of things, and you can take the ring back to the jeweler, bring it to their attention and ask them to re-polish or otherwise repair it.
I am afraid other than the above, there isn't much more that can be done.
Lisa
